Q: May I place a direct order?
A: Yes. Ability to meet orders depends on current workload but we can give you a sense of time frame once contact has been made. Please be aware nothing happens quickly when it comes to ceramics made by hand. Send an inquiry through our message form and we will email a 'direct order' price list for your consideration.
Q: Do you post internationally?
A: No, this service is not available at this stage.
Q: How do you calculate postage?
A: For online sales, postage Australia wide is calculated at a flat rate of A$12 for one item plus A$4 per additional item. Larger orders placed directly with the studio are sent via courier and charged to the client once the courier's quote has been received.
Q: Can I collect my purchases from your store?
A: Direct orders can be collected by appointment. Online sales are not available for collection from the studio.
Q: Do you have studio sales?
A: Yes. Sign up to our mailing list to be notified about sales and events and/or follow Sophie on Instagram and Facebook.
Q: What can you tell me about your matt glazes?
A: The matt appearance of a glaze is the result of tiny pinholes in the glazed surface. These tiny holes have a tendency to 'colour' with use, particularly from the tannins in tea and coffee. The artist likes this change as it represents the aging of the piece and the patina of a life of use. The colouring of the used surface can, however, be lessened with and overnight soak in vinegar or bleach for those who don't mind the harder stuff.
Q: Are your pieces food safe?
A: The high fired stoneware clay body is vitrified meaning these pieces are non porous and therefore do not leach.
Q: How do you test your pieces?
A: On a regular basis with continuing collections and when new work is developed, pieces are put through their paces in a number of ways recommended by ceramic educators. The wares are tested for leaching; thermal shock; microwave safety and porosity; and the ability to withstand alkaline dish washing detergents. These tests take place in a home environment rather than a laboratory given the non-commercial nature of production.
Q: Do you wholesale to retail outlets, galleries or cafes?
A: No, not currently but small projects and interesting collaborations are always considered.
Q: Do you teach pottery?
A: Yes, Sophie tutors in wheel thrown potter at the Mercator Ceramic School located at the Abbotsford Convent in Melbourne. Pottery classes are popular and spaces are limited so it is worth contacting the school to have your name added to the waiting list. Please visit their website for futher details.
Q: Can you fix my broken pot?
A: Clay is a temperamental beast and while every effort is made to make work as durable and strong as possible and regular testing is conducted (see above) the fact that each piece is uniquely made by hand from and organic material means there will be variations in their inherent strength. Quality, functionality and longevity are of the utmost importance in the creation of these wares however we cannot guarantee cracks, chips and breakages won't occur. We do not offer a repair service but there are people skilled in the area of ceramic repair and the beautiufl Japanese craft of Kintsugi. There are also ceramic glues on the market if you are keen to give it a go yourself.